At Trip O Trip, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. By accessing or using Trip O Trip’s website, you agree to the terms outlined in this policy.At Trip O Trip, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. By accessing or using Trip O Trip’s website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with the best travel and taxi services, which includes:

• Personal Details: Name, email address, phone number, and other contact information submitted through forms or inquiries.
• Travel Preferences: Information regarding your travel needs, including destination, travel dates, accommodation preferences, and transportation requirements.
• Location Data: In case of taxi bookings, we may collect pick-up and drop-off location or other destination details to facilitate the service.
• Communication Data: Records of communications you have with us via emails, phone calls, or forms submitted on the website.

No payment information is collected at this time as there are currently no online payments processed on our website.

2. Using Information

We use the information collected to provide, improve, and personalize services provided to you specifically for:

• Travel Planning and Booking: To process and confirm your inquiries for travel packages, itineraries, and taxi services.
• Communication: To respond to your inquiries, provide customer service, and send updates about your travel plans or taxi requests.
• Service Improvement: To analyze website traffic, understand customer preferences, and improve our offerings based on user behavior.
• Marketing: With your consent, we may send you promotional offers, newsletters, or other relevant content about our services. You may opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Third-Party Service Providers: To complete your travel bookings or taxi requests, we may share necessary information with third-party partners (e.g., hotels, airlines, and local taxi services).
• Legal Compliance: If required by law, we may share your information with authorities or other parties in connection with legal proceedings or to protect the rights, property, or safety of Trip O Trip, our customers, or the public.

4. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected. This includes legal, accounting, or reporting obligations. Once your information is no longer needed, we will securely dispose of or anonymize it.

5. Your Rights

As a customer of Trip O Trip, you have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal data, provided it is no longer necessary for the purpose it was collected.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.[1] 

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes encryption, firewalls, and secure server hosting. However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies may collect information such as your browsing behavior, preferences, and device information.

• Cookies: Cookies are small files stored on your browser that allow us to remember your preferences and provide a more personalized experience.
• Analytics: We use tools like Google Analytics to understand website traffic and user behavior.

You can manage your cookie preferences by adjusting your browser settings to refuse cookies or alert you when cookies are being used.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.[1] 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will indicate the latest revision date. Please check this page periodically to stay informed of any updates.

This is applicable only if we are using external sources for citation or govt related data access for customers.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@tripotrip.in, enquiry@tripotrip.com

Phone: +91 98469 22800, +91 79946 31184

Address: 10/22, 1st floor, Old post office road, Chullickal, Kochi -682005

By using Trip O Trip’s website and services, you consent to the collection and use of your information as described in this Privacy Policy. We are committed to protecting your privacy and ensuring that your travel planning experience is safe and secure.